FAQ


How long will it take to get my cow? 

All the shares of a cow must be sold before it is brought to the processing facility. This is the main way we are able to offer certified organic, certified grassfed beef at a reasonable price. Bruce can supply approximately 10 cows a week. So, for orders placed during the week, Bruce will deliver the appropriate number of cows at the plant on Monday. They will age in the cooler for 14 days. Then once you are invoiced we’ll ship your cow! The short answer is, less than a month.




Why don’t you offer free shipping?

Offering free shipping is misleading at best. Nothing is free. Other companies that are offering free shipping include the cost of shipping in their $/lb. We do not because we do not think that is best for the consumer. The cow costs what it costs, same with shipping. You pay OUR shipping costs, they are NEVER inflated. We have worked extremely hard to negotiate the best rates with UPS. You get our cost, period.




What cuts do I get?

25% steaks, 25% roasts, and 50% ground beef. Steak cuts are approximately 1 inch thick.

In each 1/4 share we’ll prepare:

  • 4 Ribeye Steaks

  • 4 NY Strip Steaks

  • 4 Tenderloin Steaks

  • 4 Sirloin Steaks

  • 4 Sirloin Tip Steaks

  • 4 packages of Stew Meat

  • 2 package of either Short or Beef Ribs

  • 4 packages of Minute Steaks

  • Chuck and Round Roasts

  • Approx. 40 - 50 lbs. of Ground Beef

In addition you could receive:

  • Tri-tip Roast

  • London Broil

  • Skirt Steak





What if I am not satisfied with my purchase? 

Please email support@itsyourcow.com within seven days of delivery with any concerns or at any time you feel there is an issue with a product you’ve received. We’re happy to work with you on an appropriate resolution, which may include, credit towards your next purchase, or a partial/full refund.



Is my deposit refundable?

Your deposit can be refunded if you notify us within 3 days of purchase.



Why is my meat marked “Not For Sale?” 

Because it has to be, by law. You bought a cow, a live animal, Not meat. 9CFR316.16 requires that we mark your meat "Not for Sale" immediately after processing. Rest assured, there is nothing wrong with your meat.





Do I need to be home for delivery?

No. However, as we are shipping you a frozen product, it would be best to bring it inside and place it in your freezer.




Where do you deliver?

We ship to contiguous 48 states.




How much does shipping cost?

Between $0.45/lb and $0.75/lb depending on how far you are from us.




How will our cow come packaged?

We vacuum pack and flash freeze your beef immediately after processing. You beef will be packaged in a styrofoam cooler, with dry ice, then placed in a shipping box. We do not like using styrofoam coolers. We are an authorized dealer of Grizzly Coolers and would be more than happy to sell you one and then ship your meat in it. Contact us at support@itsyourcow.com for details.




What payment types do you accept?

We accept all major credit and debit cards as well as Paypal. Paypal Credit is an excellent way to finance your purchase for up to six months at zero percent interest.




How can we contact you?

The best way is via email. support@itsyourcow.com.




What if my package arrives damaged?

Please email support@itsyourcow.com within seven days of delivery. We require photographic documentation of the damage and any item that has been affected by the damage to assess and file a shipping claim.  At our discretion, we will replace the shipment at our expense or fully/partially refund your account based on the damage incurred.




How will I know when my order will arrive?

Once shipped you will receive a tracking number via email. 



How long will my meat last frozen?

Frozen meat (0 deg F) remains safe to eat indefinitely.